Terms and Conditions

1. Who we are

The service is provided by MORNINGSTAR SOFTWARE S.R.L., registered in Romania, trade register no. J2026050102002, tax identification code (CUI) 55437739, registered office Bd. Republicii nr. 237, Bârlad, jud. Vaslui. E-mail: support@toolfluxapp.com.

2. What the service is

ToolFlux records what equipment a company owns, where it is and who is responsible for it: custody handovers with signatures, storage locations and vehicles, consumable stock, maintenance, and the reports built from those records. It is provided as software as a service, over the internet.

ToolFlux is a record-keeping tool, not an authority on your legal or accounting obligations. The documents it produces — including handover reports — record what you entered. Whether they satisfy a given legal, tax or evidential requirement is for you to determine.

3. Accounts

• You are responsible for the accuracy of the details you register.
• You are responsible for keeping your credentials confidential and for activity under your account.
• You must be at least 18 years old and, where you register on behalf of a company, authorised to bind it.
• You may delete your account at any time, from the application or from the account deletion page.

4. Your data, and ours

The data you enter remains yours. We process it to provide the service, on your instructions, as set out in the Data Processing Agreement, which forms part of these terms where you enter personal data about other people — your employees, typically.

How we handle data for which we are ourselves responsible is described in the Privacy Policy.

If you are recording which of your employees holds which item, you are monitoring employees, and Romanian law places obligations on you as the employer — including informing them in advance and consulting their representatives. Meeting those obligations is your responsibility, not ours.

5. Subscription, prices and payment

• Prices, plans and what each includes are shown on the pricing page. Prices are in Romanian lei (RON) and carry no VAT: the company is not registered for VAT purposes (small-undertaking exemption, art. 310 of the Romanian Fiscal Code), so we do not charge VAT and there is none for you to deduct. If that changes we will tell you before any tax appears on an invoice.
• Where you subscribe through the App Store or Google Play, the purchase is made from Apple or Google, who are the seller for that transaction. Their terms and refund rules apply to the payment, and the subscription is managed and cancelled in your store account. Our terms continue to govern the service itself.
• Where you subscribe directly from us, we are the seller, we invoice you, and sections 6 and 10 apply to that contract.
• The subscription runs for the period you choose and renews automatically for the same period unless cancelled before it ends.
• Cancellation takes effect at the end of the paid period. The service continues until then.
• We may change prices for future periods. We will tell you at least 30 days beforehand, and you may cancel before the change takes effect.

6. Right of withdrawal — consumers

If you are a consumer — a private individual acting outside any trade or profession — you have the right to withdraw from this contract within 14 days, without giving any reason and without penalty. The period runs from the day the contract is concluded.

To withdraw, tell us plainly — an e-mail to support@toolfluxapp.com is enough. We will refund all sums received within 14 days of being informed, using the same means of payment you used.

If you ask us to start the service during those 14 days, you may do so, and you will be asked to confirm that you understand you lose the right of withdrawal once the service has been fully performed. If you withdraw after performance has begun but before it is complete, you pay a proportion of the price corresponding to what was supplied up to that point.

If you bought through the App Store or Google Play, exercise this right with them, not with us — they are the seller for that transaction and they process the refund. We will help if you are sent back and forth; write to us.

This section does not apply to businesses. A trader concluding this contract for professional purposes has no right of withdrawal.

7. Availability

We work to keep the service available and to keep your data safe, but we do not promise uninterrupted availability. Maintenance, third-party failures and events outside our control can interrupt it. Where we plan maintenance that will interrupt the service, we will give notice where reasonably possible.

8. Acceptable use

You must not:

• use the service unlawfully, or to store unlawful content;
• attempt to gain unauthorised access to the service, other accounts, or the underlying systems;
• interfere with the service’s operation, or place a load on it designed to degrade it;
• resell, sub-licence or make the service available to third parties as your own;
• copy, republish or redistribute the site’s content, design or software, beyond your own use of the service.

We may suspend an account that breaches this section, and will tell you why.

9. Liability

We are liable for damage we cause by failing to meet our obligations under these terms. Our total liability over any 12-month period is limited to the amounts you paid us in that period.

Nothing in these terms limits liability that cannot be limited by law — including death or personal injury caused by negligence, fraud, and a consumer’s statutory rights, which remain unaffected.

10. Ending the contract

• You may cancel at any time; the subscription ends when the paid period does.
• We may end the contract for serious or repeated breach, with notice, or immediately where the law requires.
• Before your data is deleted you will be able to export it. We keep it for «30» days after the contract ends so you can retrieve it, then delete it, except where a legal obligation requires us to keep it longer.

11. Changes to these terms

We may change these terms. Substantial changes will be notified at least 30 days in advance, by e-mail or in the application. If you do not accept them you may cancel before they take effect. Continuing to use the service after that date means you accept the new terms.

12. Complaints, law and disputes

Write to support@toolfluxapp.com first — most things are resolved that way. These terms are governed by Romanian law, and disputes fall to the competent Romanian courts.

If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live, and you may also refer a complaint to the National Authority for Consumer Protection (ANPC) or use the European Online Dispute Resolution platform. Both are linked in the footer of every page.